Hours Extended For Online Chat Option to Help Shoppers Choose a Data Logger
CHESTERLAND OH—October 5, 2011
CAS DataLoggers has recently added extra staff support for its successful ‘Live Support’ chat feature on its homepage at www.dataloggerinc.com, making it even easier for customers to find the ideal data logger for their applications. Anytime during the expanded hours of 8am-6pm EST (8-5 Fridays), simply click on the green button located at the left of the homepage to open a live chat with a CAS Applications Specialist who can quickly guide you to a broad range of data loggers and data acquisition systems. Just tell the analyst a little about your application and any preferences you may have to view relevant product pages with specifications and links to videos, product comparisons, and more details. Outside of these hours, visitors are welcome to leave a message with their phone number and email to receive a prompt reply to their questions.
CAS Applications Specialist Pat Picciano often mans the online chat to connect directly to customers, commenting: “Our new online chat feature is a great way to instantly contact an in-house engineer when you’ve got a quick question and are wondering which of our many product lines suit your application. Many of our customers are using live chat to quickly reach us and get the information they need to take the next step in their project.”
The user-friendly CAS website redesign makes it easy to find specific dataloggers recording temperature, humidity, current, voltage, and many other factors. Customers can also check out wireless solutions and sophisticated data acquisition systems with high accuracy and sample rates, capable of recording and analyzing real-time data from many different sensors. All products are grouped by manufacturer icon and dropdown menus, and each product page contains tabs organizing all the information you need including description, software, accessories, and specifications. With an increased sales support staff and an expanded inventory, CAS is ready to meet the increased demand for its datalogging solutions, data acquisition devices and specialized software.
CAS continues to excel in its superior customer service and unique value-added services, as one satisfied customer relates: “We used to have our dataloggers calibrated by a third party, but last time you handled the calibration for us and the service was awesome! Your salesman was really helpful, and the experience was just great. We have your products in all our temperature monitoring applications. I don’t foresee any changes coming, but if they do, I know who I’m going to call for help. I just don’t have anything negative to say about either your products or your service.”
The newly-upgraded online store is available at http://www.dataloggerinc.com/datalogger_store/ for pricing and additional details. The CAS website also features Facebook, Twitter, and LinkedIn integration so users can keep up with the latest data logger product announcements and news.
To connect via live chat with a CAS Applications Specialist, find a product by manufacturer or application, or just to search for the ideal solution for your application-specific needs, contact a CAS Data Logger Applications Specialist at (800) 956-4437 or visit the website at www.DataLoggerInc.com.
CAS DataLoggers, Inc.
12628 Chillicothe Road
Chesterland, Ohio 44026